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Interpersonal Skills

Career Development course: Interpersonal Skills.

$59
7 minSelf-paced
Delivery Format
Workshop & Train-the-Trainer Facilitator Kit

A downloadable kit for running this workshop yourself — $49, includes a 12-month facilitation license. Buy it alone or as a Combo with the virtual course.

Download Kit Preview (PDF)

Course Overview

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.The Interpersonal Skills course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

What you'll learn

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people

Curriculum

1

Introduction

2

Module 02

3

Module 03

4

Module 04

5

Module 05

6

Module 06

7

Module 07

8

Module 08

9

Module 09

10

Module 10

11

Module 11 · Assessment

Classroom Preview